Frequently Asked Questions
1. What are the support resources available?Finding help with your smart thermostata. For general support for the Daikin One+ smart thermostat - call 1-855-daikin1 and select option #1
b. For troubleshooting* and error codes - call 1-855-daikin1 and select option #4 (*For optimal support experience, dealers/installers must be on site before calling our troubleshooting lines.)
c. www.Daikinone.com has resources for homeowners and professionals.
d. For questions on where to find educational materials - call 1-855-daikin1 and select option #6
e. Technical specifications and training content can be found on www.DaikinCity.com
2. Optimal Wiring practice.Shielded vs non-shielded, max run distance, etc.Ensure wiring is tight, as this may cause dysfunctional systems due to loose wiring at the One+ mounting plate.
3. What to do if equipment isn't found during discovery mode?Find the AHU but not the outdoor unit?Check the wiring (See above). If issue still persists, contact Daikin support at 1-855-daikin1 and select option one to be connected with our support team.
4. How do I connect to Wi-Fi?You can connect the Daikin One+ smart thermostat to Wi-Fi by following the steps below.i. Select the menu icon located in the upper right-hand corner of any screen.
ii. Select Settings and then Configuration.
iii. Then select Home Wi-Fi.
iv. Ensure the "Use Wi-Fi" box is checked and then select scan network.
Daikin is the World's No. 1 air conditioning company. Thanks to our constant innovation in comfort, energy efficiency, control and reliability, we define the benchmarks for quality within the industry.