Daikin One Cloud Services
Monitor and manage all of your customers' Daikin systems in one place.
Daikin One Cloud Services: Value-added features, such as continuous monitoring and preventive maintenance, that help provide new opportunities and increase homeowner loyalty.
Save time and improve quality of service by commissioning remotely, using standardized system profiles.
View customers’ Daikin system information 24/7, including alerts, temperature, humidity, heat and cool demand, both in real time and historically.
Reduce truck rolls and length of service visits by remotely diagnosing problems, adjusting system settings prior to dispatch, resulting in reduced costs while increasing homeowner peace of mind and satisfaction.
"Instead of us having to send a tech out, a customer was able to change his own filter and he was able to wait for our regularly scheduled maintenance visit."
"We use the portal daily; I had an instance where a client was having an issue with the operation. They have multiple Airbnb's in town, one of them wasn't operating correctly. We were able to log in from our office without stepping foot in the home and disturbing the guest, which is great."
Greg Surma, Services Manager, Schneider's 72 Degrees
"I've been working with the portal and have already been very excited about how it can increase our profitability mainly in the way that it reduces truck rolls, saving labor costs but also increasing our capacity to go out on new calls."
Carter Posladek, Operations and Sales Manager, A.B. May
"This allowed us to have less experienced technicians able to go to these calls and look like they've been doing it forever. These are very important things for us to make sure that the client experience is as high as it possibly can, and Daikin Cloud Services heps us do that."
Nick Scarnecchia, Owner, 6 & Fix Heating and Cooling
Connected through the Cloud
Daikin One Cloud Services combines a cloud-based web portal and mobile app that puts the power of information into your hands, allowing you to provide your customers with high levels of service and greater peace of mind than ever before.
Your customers will appreciate the peace of mind they get from knowing that you are able to keep their systems running efficiently without intruding on their home or lifestyle.
How it works
The Dashboard provides a status update on all your connected systems. You’ll be able to quickly zero in on any that have critical faults and address those first. Reminders are here too, a great way to see which customers’ need a courtesy call or check-in from you. You’ll be able to see a health gauge of all your systems at a glance, as well as see your customers’ count and a list of your team members who have access to Cloud Services.
How it works
On the system overview screen you can see any active alerts or reminders, the thermostat home screen, and an equipment list. You can also see your customer's name, address, and if you have assigned a technician to that customer.
How it works
On the thermostat detail screen, you can see thermostat screens and information, and if approved by your customer, you can adjust all these settings remotely.
How it works
Performance charts provide information on set-points, indoor and outdoor temperatures, indoor and outdoor humidities, as well as cooling and heating demands and run-times. You can view this information over any 24-hour period, or for any seven-day period.
How it works
Clicking on an alert allows you to see the alert in detail, including the date and time triggered and resolved, as well as the alert code, description, and possible causes and corrective actions.
With Daikin One Cloud Services enabled on your customers' systems:
- What kind of new revenue could you generate?
- How many truck rolls could you eliminate?
- What kind of cost reductions could you see?
- What would your customer think of a contractor who could see how their system was operating remotely, diagnose a problem without sending a technician into their home, and make system adjustments without intrusion?
- You will need the 6-digit pin code from the email sent to all Daikin Comfort Pros from firstname.lastname@example.org to register. If you cannot locate this pin code, ask your Daikin sales representative for assistance, or call 1-855-DAIKIN1, option 1.
- Register your company on the Daikin One Cloud Services site by clicking on the link below
- Invite your customers to allow you to monitor their systems - your first two customers are at no charge, allowing you a chance to evaluate how best to utilize the tool inside your business.
- Talk to your Daikin sales representative if you have any questions.
Go to Cloud Services
Frequently Asked Questions
If you are not yet a Daikin Comfort Pro, join the program now.
Become a Pro
You can also help your company stand out by offering higher levels of service than your competition, as well as build closer relationships with your customers.
Daikin has provided a customer invitation email that includes homeowner benefits, within the Cloud Services portal, that can be customized with your company's logo and name to offer a more personalized invitation.
Once you agree that Cloud Services is a valuable service to resell to your customers, you may invite additional customers by purchasing customer registration via Warranty Express through PartnerLink. Once purchased, you may monitor that system for the life of the outdoor unit!
Go To PartnerLink
For support call 1-855-DAIKIN1 and select option 1